Frequently Asked Questions

Most customers go live in under an hour using our CSV imports and guided setup. We handle the hosting and infrastructure — you just bring your data.

TUITIONsimple supports three billing models natively: per-session invoicing, prepaid credit packages with auto-deduction, and monthly subscription plans with auto-renewal. You can also split billing across up to 3 guardians per student.

TUITIONsimple uses selective field-level encryption for sensitive data, runs on managed Google Cloud infrastructure, and includes daily backups, multi-factor authentication, role-based access control, and continuous monitoring.

Yes. Every TUITIONsimple plan includes fully managed hosting on Google Cloud — servers, backups, monitoring, email deliverability (DMARC/SPF/DKIM), and security are all included. You never need to manage infrastructure.

Yes. Tutors get a portal to view their schedule, log sessions, manage availability, and see pay summaries. Parents get a self-service portal to view and pay invoices, see session history, and track their child's progress.

Yes. TUITIONsimple supports multi-location operations from a single admin dashboard. You can manage different sites, services, and programs with centralized billing and reporting.

No. TUITIONsimple uses flat monthly pricing starting at $499/month. Unlimited students and tutors are included — your costs don't increase as you grow.

Yes. TUITIONsimple supports multi-language UI and content for diverse families and tutoring programs.